The main unit of the Student Health Center is located at Aškerčeva Street 4, between the Faculty of Arts and the Faculty of Mechanical Engineering. The dislocated unit is located in the student residence in Rožna Dolina (Svetčeva Street 9), in Block VIII.
Instructions for scheduling an appointment
The Healthcare System in Slovenia
All students in Slovenia have access to the public healthcare system. Emergency medical care, general medical examinations, prescription medications, and specialist services may be free of charge or partially paid, depending on the type of health insurance and the urgency of treatment.
In case of health problems, people usually contact a general practitioner at a health center.
Health Insurance
| If you have health insurance arranged in… | What do you need to do? | What are you entitled to? |
| EU, Iceland, Liechtenstein, Norway, Switzerland, United Kingdom | You must have a valid European Health Insurance Card (EHIC) or a certificate temporarily replacing the card. You obtain the card or certificate in your home country. | Emergency medical services are free of charge. |
| Australia | You must have a valid Medicare card and present your passport. | Emergency medical services are free of charge. |
| Bosnia and Herzegovina, Montenegro, North Macedonia, Serbia | 1. You must have the BIH/SI 3 or MNE/SI 03 or SRB/SI 03 or RM/SI 3 form, which you obtain in your home country from the institution where your insurance is arranged. 2. Submit the form to the Health Insurance Institute of Slovenia (Mala ulica 3, Ljubljana), which will issue a MedZZ certificate. Without this certificate, the insurance is not valid. Be sure to bring the MedZZ certificate with you in paper form. | Emergency medical services are free of charge. |
| Other countries | You must take out health insurance with a commercial insurance company in your home country or in Slovenia. | Depending on the type of insurance, you usually pay between EUR 20 and EUR 50 per visit* and then request reimbursement from your insurance company. |
| Students without insurance | You pay the full price (usually between EUR 20 and EUR 50 per visit).* |
There is also the option to enroll in the Slovenian health insurance system, which you can arrange at the Health Insurance Institute of Slovenia (ZZZS) (Mala ulica 3, Ljubljana) with a personal identification document and a certificate of enrollment.
Prices apply to the Student Health Center. Payment can be made by bank card or in cash.
Pozor, tudi če imate veljavno zdravstveno zavarovanje, boste morali zdravstvene storitve plačati:
- If you do not have your insurance card or certificate with you,
- If you request non-emergency services at the emergency department, or
- If you receive a prescription for a medication that requires a co-payment (consult your doctor about this).
Emergency Medical Care
If your life is at risk or you have had an accident, call 112. If necessary, an ambulance will take you to the nearest emergency center, where you will receive urgent medical care. Emergency centers operate 24 hours a day and provide only urgent medical services. If the service is not urgent, you will need to pay for the healthcare costs yourself. No appointment is needed to visit an emergency center.
In Ljubljana, you can go to the Emergency Department of the University Medical Center Ljubljana.
More information about emergency medical care can be found here.
If your condition is not urgent, contact the Student Health Center (ZDŠ).
Frequently Asked Questions
You can expect a response to emails within 2–3 days.
If your health condition is life-threatening, call 112 or visit the emergency department of the Ljubljana Health Center:
https://www.zd-lj.si/zdlj/index.php?option=com_content&view=article&id=30&Itemid=328&lang=sl
(in Slovenian)
Students who have a European Health Insurance Card, private health insurance, or insurance through a bilateral agreement cannot have a chosen primary care doctor in Slovenia.
If you have health issues, contact us via email at international@zdstudenti.si, providing your details (first name, last name, date of birth), a brief description of your health problem, and attach proof of your health insurance. We will respond within 2–3 days and inform you of the appointment time.